# Welcome to Tech House Academy

***Learn From The Pros. Produce like a Pro.***

{% hint style="success" %}
 **Welcome to Tech House Academy's Help Center**! You’re just one step away from transforming your music production journey. **In just 5 minutes**, we'll guide you through everything you need to make booking your lessons a breeze and take your productions to the next level!  
{% endhint %}

<figure><img src="/files/Y4B7h8qWVI18WXTTtuJS" alt=""><figcaption></figcaption></figure>

<table data-view="cards"><thead><tr><th></th></tr></thead><tbody><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f9e0">🧠</span> <a href="/pages/XScd603r1ZS6p0ICK92o"><strong>General Questions</strong></a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f4c5">📅</span> <a href="/pages/kEiSHus15VJM1VJkypic"><strong>Booking &#x26; Scheduling</strong></a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f393">🎓</span> <a href="/pages/PqYGO9hFIYwbt2dPhIdt"><strong>Lesson Content &#x26; Structure</strong></a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f4b5">💵</span><a href="/pages/LY6cz5ojf43kinzbGLjL"> <strong>Payment &#x26; Refunds</strong></a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="2699">⚙️</span> <a href="/pages/SMsfjACx8DwJF39DvZhw"><strong>Technical Requirements &#x26; Support</strong></a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="263a">☺️</span> <a href="/pages/whU8ju9368J4rUwv0WW8"><strong>Lesson Expectations &#x26; Etiquette</strong></a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f916">🤖</span> <a href="/pages/lDbPKJBkFvJWLPBIzhez"><strong>Discord Guide</strong></a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f9d1-2696">🧑‍⚖️</span> <a href="/pages/49NOVwqsuBrEsRszjr6P"><strong>Policies</strong></a></td></tr></tbody></table>

## :question: Frequently Asked Questions

<details>

<summary>How do I book a private lesson?</summary>

You can book a lesson directly on our website: [techhouseacademy.com](https://techhouseacademy.com). Select your **coach, date, and time**, then answer a few quick questions to personalize your lesson. After payment, you’ll receive a confirmation email with all the details. For more info [click here](/help-center/general-questions/how-to-book-a-lesson-at-tech-house-academy.md)

</details>

<details>

<summary>What do I need for the lesson?</summary>

* A **DAW** (Digital Audio Workstation) like Ableton, FL Studio, Logic Pro, etc.
* A **pair of headphones** (or speakers).
* A **microphone** for communication.
* A **Discord account** to[ join our discord Server.](/help-center/discord-guide/join-our-discord-server.md)

</details>

<details>

<summary>Where do the lessons take place?</summary>

All lessons happen in the **Tech House Academy / Market Discord server**. [Simply join](/help-center/discord-guide/join-our-discord-server.md) the server, go to the correct **voice channel**, and start your session with your coach.

</details>

<details>

<summary>Can I record the lesson?</summary>

Yes! You’re allowed to **record your lesson** for personal use so you can revisit the feedback and techniques later.

</details>

<details>

<summary>What if I need to <a href="/pages/7oIcqzkWvzEmp3hK4H2Y">cancel or reschedule</a> my lesson?</summary>

You can  through the confirmation email you receive after booking. Our cancellation policy applies:

* **48+ hours before lesson** → Full refund
* **12-24 hours before lesson** → 50% refund
* **Less than 12 hours** or no-show → No refund

</details>

<details>

<summary>What topics can I learn in a lesson?</summary>

Our **coaches** specialize in:

* **Arrangement & Songwriting**
* **Mixing & Mastering**
* **Workflow & Efficiency**
* **Music Industry Insights (Marketing, Label Signing, Networking, etc.)**
* **Track Feedback & Fixes**

Each lesson is **tailored to your level** and what you need help with.

</details>

<details>

<summary>What payment methods do you accept?</summary>

We accept:

* **Visa, Mastercard, American Express**
* **PayPal, Apple Pay, Google Pay**
* **iDEAL, Maestro, Shop Pay, Union Pay**

All payments are made securely at checkout.

</details>

<details>

<summary>What happens if my coach is unavailable?</summary>

If your coach can’t make it to the session, we’ll **reschedule at no extra cost**. You’ll be notified as soon as possible.

</details>

<details>

<summary>How do I share my screen with my coach?</summary>

To share your screen on Discord:

1. **Join the voice channel** with your coach.
2. Click the **"Screen Share"** button.
3. Select your **DAW window** or entire screen.
4. Click **"Go Live"** to start streaming.\
   \
   For a detailed guide [click here](/help-center/discord-guide/share-your-screen-during-the-lesson.md)

</details>

<details>

<summary>I’m new to Discord, how do I set it up?</summary>

No worries! We have a full step-by-step [**Discord Setup Guide**](/help-center/discord-guide/create-a-discord-account.md) explaining:

* How to **create an account** and **join our server**
* Where to find the **voice channels**
* How to **set up your mic & camera**
* How to **share your screen with your coach**

</details>


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