# Where can I find the Terms of Service?

You can review our **Terms of Service** below:

1. **Introduction**\
   Welcome to Tech House Academy. By booking a lesson, you agree to these Terms of Service.
2. **Booking & Payment**\
   All lessons must be booked and paid for in advance through our website. Lesson availability is subject to coach schedules. By booking, you acknowledge that our cancellation and refund policies apply.
3. **Right of Withdrawal**\
   Under Dutch consumer law, you have a 14-day right of withdrawal for digital purchases. However, this right does not apply if the lesson is scheduled for a specific date and time. By booking, you waive your right to withdraw.
4. **Cancellation & Rescheduling**
   * **Reschedule**: Up to 24 hours in advance, based on availability.
   * **Cancellations**: Refer to our refund policy.
5. **No-Show Policy**\
   No refund will be issued for no-shows.
6. **Instructor Availability**\
   If a coach cannot attend, a reschedule will be offered at no extra cost.
7. **Code of Conduct**\
   Respectful behavior is required during lessons. Harassment or misconduct will result in termination without a refund.
8. **Limitation of Liability**\
   Tech House Academy is not responsible for technical issues on your end, including poor internet connection or software issues.


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