# Troubleshooting * **Can't hear the coach?** Check your speaker settings and ensure the correct output device is selected in your Discord settings. * **Can’t see your coach’s screen?** Make sure you're in the correct voice channel and have clicked the "Go Live" button. * **Lag or poor quality?** This might be due to slow internet speed. Try closing other programs or apps that use the internet, or consider restarting your device for a better connection. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://tech-house-academy.gitbook.io/help-center/discord-guide/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.