# Refund Policy Refund Policy * Full Refund: Cancellations made at least 48 hours before the scheduled lesson. * Partial Refund (50%): Cancellations made between 12-24 hours before the lesson. * No Refund: Cancellations made less than 12 hours before the lesson or in case of a no-show. Important: This refund policy aligns with Dutch consumer law regarding scheduled services. By booking a lesson, you acknowledge and accept these terms. For cancellations or rescheduling, please contact us at as soon as possible. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://tech-house-academy.gitbook.io/help-center/policies/refund-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.