# Terms of Service 1\. Introduction Welcome to Tech House Academy, a platform offering 1-on-1 private lessons for house music producers. By booking a lesson, you agree to these Terms of Service. 2\. Booking & Payment * All lessons must be booked and paid for in advance through our website. * Lesson availability is subject to instructor schedules. * By booking, you acknowledge that our refund and cancellation policy applies. 3\. Right of Withdrawal * Under Dutch consumer law, you may have a 14-day right of withdrawal for digital purchases. However, this right does not apply if the service (lesson) is scheduled for a specific time and date and you have explicitly agreed to waive the withdrawal right upon booking. * By booking a lesson, you expressly agree that the service will be delivered at a set time, waiving the standard 14-day withdrawal right. 4\. Cancellation & Rescheduling * You may reschedule a lesson up to 24 hours in advance, subject to instructor availability. * Cancellations are handled according to our Refund Policy (see below). 5\. No-Show Policy * If you fail to attend a scheduled lesson without prior notice, no refund will be issued. 6\. Instructor Availability * If an instructor cannot attend, we will offer a reschedule at no extra cost. 7\. Code of Conduct * Students must behave respectfully during lessons. Any harassment, misconduct, or inappropriate behavior may result in immediate termination of services without a refund. 8\. Limitation of Liability * Tech House Academy is not responsible for technical issues on the student's end, such as poor internet connection, software incompatibilities, or external disruptions. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://tech-house-academy.gitbook.io/help-center/policies/terms-of-service.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.