Help Center | Tech House Academy
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  • 🎓Welcome to Tech House Academy
  • General Questions
    • What is your company, and what do you offer?
    • How to Book a Lesson at Tech House Academy?
    • Who are the Coaches?
    • Do I need prior experience in music production to take lessons?
    • What styles or genres do you specialize in?
    • Can I take lessons if I don’t have any music equipment yet?
    • Do you provide lessons in multiple languages?
  • Booking & Scheduling
    • Booking & Scheduling
    • Can I choose my coach?
    • What if I need to reschedule or cancel my lesson?
    • How do I cancel or reschedule my lesson?
    • How far in advance should I book a lesson?
    • Do you offer recurring lessons or packages?
    • What happens if my coach can’t attend a scheduled lesson?
    • Where can I find the Terms of Service?
    • What happens if I fail to attend the lesson?
    • Where do the lessons take place?
  • Lesson Content & Structure
    • What can I expect to learn during a lesson?
  • How long are the lessons?
  • Can I ask questions during the lesson?
  • Will I get feedback on my current projects?
  • Do you offer lessons on specific production techniques or skills?
  • Are the lessons tailored to my experience level?
  • Payment & Refunds
    • What payment methods do you accept?
  • When do I need to pay for the lesson?
  • Are there any additional fees?
  • How do I get a refund?
  • Can I get a refund if I’m not satisfied with my lesson?
  • Technical Requirements & Support
    • What do I need to join a lesson?
  • Do I need any special software or equipment for the lesson?
  • What should I do if I have technical issues during the lesson?
  • How can I access the lesson on Discord?
  • Can I use my phone or tablet for the lesson?
  • Lesson Expectations & Etiquette
    • What should I do to prepare for my lesson?
    • A Few Friendly Reminders
    • How should I behave during the lesson?
    • What should I do if I can’t attend the lesson?
    • Can I record the lesson?
    • What if I’m running late for the lesson?
  • Discord Guide
    • Create a Discord Account
    • Join our Discord Server
    • Navigate the Server
    • Joining the Voice Channel
    • Set Up Your Microphone and Webcam
    • Share Your Screen During the Lesson
    • Additional Tips for a Smooth Lesson
    • Troubleshooting
  • Policies
    • Terms of Service
    • Refund Policy
    • Privacy Policy
  • Contact support
    • Email us
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  1. Lesson Expectations & Etiquette

A Few Friendly Reminders

At Tech House Academy, we're dedicated to providing you with the best possible learning experience through our personalized private lessons. To make sure everyone gets the most out of their time with us, we’d like to share a few simple guidelines. By following these, you'll be able to fully benefit from your lessons and maintain a smooth, professional environment for both students and coaches.

1. Be On Time! Punctuality is essential for making the most of your private lesson. If you're running late or need to step out during the session, please note that the time lost will be at your own expense. Our coaches are committed to staying on schedule, so they will not extend lesson times to make up for any delays (unless there are exceptional circumstances). Arriving on time ensures that you get the full benefit of your session!

2. Ask Questions at the Right Time We understand that questions may come up after your lesson, but we kindly ask that you wait until the next class to ask them. Our coaches are happy to help you during your lessons, but please refrain from DMing them privately with questions after hours. This helps keep everything organized and ensures that they can focus on delivering high-quality lessons for all students.

3. Coaches’ Personal Networks Are Not for Student Use While our coaches are here to provide guidance and support during your lessons, please remember that they are not expected to use their personal networks or resources to assist you outside of class. They dedicate their time and expertise to helping you improve during lessons, and we respect their personal boundaries and time outside of teaching.

We truly appreciate your understanding and cooperation! By following these guidelines, you'll help create an environment where everyone can focus on what matters most: learning and growth. We look forward to seeing you in your next lesson at Tech House Academy!

— The Tech House Academy Team

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Last updated 1 month ago